Administration

Administrative services and reporting from BlueLink TPA make it easier to manage an employee benefit plan.
Here's what is available:


Administrative services

  • Enrollment
  • Eligibility
  • Claims processing and payment
  • HIPAA certificate issuance (when employees reach their coverage limit and/or termination of coverage occurs)

Member services

  • ID cards
  • Easy-to-read information about your group's benefits
  • Member Center – Online member service center

Financial services

  • Billing
  • Accounting services to handle financial transactions
  • Multiple stop-loss options

Customer service

  • Experienced representatives who are knowledgeable about your plan
  • Calls answered within 30 seconds on average, and with an inquiry accuracy rate of 99.6 percent
  • Online Client Center

Reporting capabilities

  • Our reports are designed to give employers what they need to know about how health care benefits are used so that they may balance benefit design with benefit costs
  • Available reports range from family claims listings and provider utilization to detailed, ad hoc reports such as service code recap reports or claims lag reports
  • Many reports are available electronically

See also: