Case Management – Personal support when you need it most

If you have a complex health issue, a case manager can help. As a licensed health care professional, they can answer questions about your care to give you more time and energy to focus on what’s really important — your health and your family.

Case Managers can help you:

  • Work with your doctor and family to create the best care plan for your needs
  • Manage your care among many doctors and specialists
  • Help you understand your health needs and medicines
  • Identify questions you may want to ask your doctor
  • Move through the health care system, including your insurance
  • Get resources to help you manage your health needs at home
  • Connect with programs that can help to manage your health needs better

Case management services are confidential and at no cost. If you have a complex health event, a case manager can help you get through it.

To connect with a case manager, call the customer service number on your member ID card.