24-hour Nurse Line

24-Hour Nurse Advice Line

When you need professional medical advice, turn to the 24-Hour Nurse Advice Line anytime, day or night. When you face a difficult medical situation, like when a family member is sick late at night or you’re not sure whether to take your child to the emergency room — our toll-free nurse advice line is ready to help.

Just call toll free at 1-800-622-9524, 24 hours a day, seven days a week.

Help when you’re not sure what to do next

Member’s calls are answered by specially trained registered nurses who will quickly assess your symptoms and help you choose the most appropriate action. If the situation can be safely resolved at home, the nurses will tell you how — step by step. If a clinic visit is called for, nurses can identify network providers. In urgent situations, they’ll direct you to the nearest ER.